Immigration information

International and exchange students are temporary residents in Canada. It is therefore important to learn about the procedures and documentation necessary to enter and study in Canada. Immigration is regulated by Immigration, Refugees and Citizenship Canada (IRCC), a department of the Canadian federal government.

Immigration law

Under the Immigration and Refugee Protection Act, educational institutions such as the University of Ottawa cannot give advice on immigration questions. Immigration, Refugees and Citizenship Canada has up to date information about how to study in Canada. If you have questions, including about IRCC services and programs or your application, contact the IRCC client support centre.

The University of Ottawa cannot contact IRCC on your behalf, for example, to speed up the processing time or to inquire about your immigration application.

Outside experts available to you on campus

While we are not authorized to give immigration advice, we do bring in outside experts to offer information and advice.


Immigration Consultant

We offer appointments with a certified immigration consultant who can answer questions from students about temporary residence in Canada. To make an appointment with him, email us at

If you have questions on permanent residence or Canadian citizenship, contact Immigration, Refugees and Citizenship Canada. The immigration consultant is not able to assist you with these matters.

Immigration Workshops

We often invite experts to give workshops about immigration. Here are some typical

Workshops are announced on our Facebook page (UOttawa Bureau International Office). Not all workshops are offered every year.

Impact of changes to your immigration status

Tuition fees at the University of Ottawa vary according to your immigration status in Canada. If you change your status, you must submit proof of your new status to InfoService to update your information in our database and possibly qualify for Canadian tuition fees. For more information on tuition, see the rules governing university fees.

If you are in the process of obtaining permanent residency status, we require a letter from
Immigration, Refugees and Citizenship Canada confirming that it has received your complete

Changes to your status will affect your University Health Insurance Plan (UHIP) coverage. You
must make sure that there are no gaps between the end of your UHIP coverage and the start of your provincial coverage. Normally your provincial coverage starts three months after the change to your status.

For more information about insurance coverage and deadlines to make any changes or apply
for refunds, speak to the information officer at the International Office in person (Tabaret
M386) or email

Travel outside Canada

Your Canadian study permit or student visa does not guarantee entry to any other country. If
you would like to travel to another country during your stay in Canada, you must contact its
consulate to find out which documents you need to travel there.

Here is a list of consular offices in Canada.
Our immigration consultant is able to offer advice only on Canadian immigration matters and
cannot help you with your application for a visa to another country.

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